Hospitality Marketing Solutions

STRENGTHENING CLIENT RELATIONSHIPS, IMPROVING YOUR BOTTOM LINE

In an industry where the results speak for themselves, our singular focus for over thirty-seven years has been to increase our partners’ sales by giving their staff the keys they need to succeed.

Sales Training

Expert and results-driven guidance on ways to increase your profits through improved sales effectiveness. Give your team the keys to succeed.

Leadership Consulting

Custom coaching in key performance areas for executive sales teams. Learn how to successfully coach teams and cultivate a culture of collaboration. 

Secret Shop Surveys

A complete evaluation of your sales team’s performance after training.  Includes call transcripts, detailed grading and written coaching consultations.

Over 250 years of combined training experience

Like you, we are proud of our people. Our team is made up of certified sales trainers and former National/Regional Directors of Sales and award-winning hotel sales executives. Unlike other consulting firms, we don’t subcontract our work to telemarketers with a script or trainers with no frame of reference for hospitality sales. You’re always assured of working with experienced hoteliers and sales trainers who know what to say, what to listen for and what coaching recommendations to make that will ensure your salespeople garner optimal results for sustainable growth.

OUR METHODOLOGY

True Partnership and Access

Curated Approach for Each Client

Tailored Solutions for Each Challenge​

Elevated Experienced Coaching

REAL Feedback

We Are Here To Help You

“We believe that hospitality is the genuine care and concern that we demonstrate to our clients, our customers and our colleagues. It’s our passion for genuine hospitality that inspires and motives everything we teach at Hospitality Marketing Solutions. Strong relationships and strong sales come from collaboration. We’re excited to start a dialogue, learn about you, and grow your business together.”

Kate Foster, President

Popular Courses

Core Selling Skills

Does your team need to sharpen their ability to turn inquiries into confirmed hospitality bookings? Reignite your sales foundation with this intensive back-to-basics selling skills workshop.

Win ~ Win Closings Negotiations

In this advanced sales workshop, you’ll gain frameworks for negotiating win-win outcomes that expand relationships along with revenue. We’ll emphasize core selling competencies that minimize late-stage negotiating like qualification, articulate value propositions, and matching services to stated meeting objectives.

Connecting the Dots: Catering Services Manager Training

An event booking is just the beginning. How do you leverage your catering services to wow attendees while maximizing revenue potential? This intensive bootcamp equips you with the complete toolkit to manage events with 5-star service and efficiency.

Expert Services, Exceptional Outcomes

Our Team

Kate Foster, CWC, CMP

President and Owner

Lee Ferris

Vice President and Consultant

Lyssa MacCaughey

Founder and Consultant

Hazel Bunoan

Director of Shop Operations

Vinnie Cicerale

Trainer

Enough talk, let’s get to work